Next Generation Workforce: Concern or Opportunity

Next Generation Workforce: Concern or Opportunity

How much should we worry about the next generation manufacturing workforce? An email came through late last week from an organization that I’d heard of but never had any dealings with—Junior Achievement. Press release was titled, “Labor Day Blues: Three-in-Four Parents and Teens Concerned Global Competition and Automation will Make it Difficult for Next Generation to Have a Successful Job/Career”.

A new survey from Junior Achievement USA (JA) shows that 77 percent of parents are “concerned” about their children’s ability to have a successful job or career as adults in light of global competition and automation. The same percentage (77%) of teens said they share similar concerns about having a successful job or career in the future because of global competition and automation. The survey of 1,204 parents of school-aged students and 1,000 teens was conducted by ORC International for JA.

So I thought, this is interesting, but is it new? My parents were worried about my future employability when I graduated from high school a long, long time ago. I probably had some concern about my kids, but I’m generally more optimistic and have higher expectations, I guess, than others. (They are both doing well.)

Just wondered if they had run this survey every year for the past 50 would there be any trend? Or, are they just rushing to capitalize on the current state of media who relishes negative news?

Then I thought about some (not all) parents I run into through my soccer work. I’ve met the “helicopter parent”. They have kids who referee soccer, too. I’d imagine parents with that mindset would be concerned—probably for the rest of their lives.

On the other hand, I wouldn’t let my optimism get in the way of preparation. The JA CEO is on the right track here.

“Education and skills are going to be critical for the next generation’s success in an ever-changing workplace,” said Jack Kosakowski, CEO of Junior Achievement USA. “Many of the entry-level jobs we know today won’t be around in the next decade, and many of the jobs of tomorrow haven’t even been conceived of yet. It’s important we encourage our young people to explore post-secondary education, whether that be a university, community college, or a technical or trade school. Having some level of technical training is going to be critical for future career success. A high school diploma or GED just won’t be enough for many jobs.”

The Future Workforce Survey

In the survey, nearly half (45%) of parents said that they were “extremely or very” concerned about their children’s prospects for future employment, while almost as many teens (40%) had the same level of concern.

The survey was conducted in conjunction with the fall rollout of Junior Achievement’s work- and career-readiness programs. For more detail on these and other JA programs, visit JA’s programs page.

Methodology

This report presents the findings of ORC International’s Online and Youth CARAVAN surveys conducted among a sample of 1,204 parents of school-aged children and 1,000 13-17 year- olds.  These surveys were conducted live from June 29 to July 6, 2017, for the parents’ portion and from July 11 to July 16, 2017, for the teens’ portion.

Respondents for this survey are selected from among those who have volunteered to participate in online surveys and polls.  Because the sample is based on those who initially self-selected for participation, no estimates of sampling error can be calculated.  All sample surveys and polls may be subject to multiple sources of error, including, but not limited to sampling error, coverage error, error associated with nonresponse, error associated with question-wording and response options.

About JA

Junior Achievement is the world’s largest organization dedicated to giving young people the knowledge and skills they need to own their economic success, plan for their future, and make smart academic and economic choices. JA programs are delivered by corporate and community volunteers, and provide relevant, hands-on experiences that give students from kindergarten through high school knowledge and skills in financial literacy, work readiness, and entrepreneurship. Today, JA reaches 4.8 million students per year in 109 markets across the United States, with an additional 5.6 million students served by operations in more than 100 countries worldwide.

–Gary Mintchell

The Future of Work — Drug Epidemic Contracting Workforce

The Future of Work — Drug Epidemic Contracting Workforce

The drug epidemic now impacts the workforce shrinking the available pool of potential workers. My new favorite news site is Axios. The site is growing rapidly and offers skilled reporting, short bites with links (often to “competitors”), and a smart context. It includes not only political news but also specialized reporting on media, the future of work, energy, and more.

Steve LeVine writes a weekly Future of Work newsletter.  He wrote something a week or two ago to which I responded with some local observations. Most of these national reporters, and LeVine also works for a Think Tank in Washington, look at aggregate statistics and have little knowledge of life east of the Appalachians. So I told him that out here in the boondocks of Ohio there are many available jobs but that they cannot be filled because the remaining applicants can’t pass the first important test–the drug test.

Turns out there exist statistics for this phenomenon. Check out the link for more.

Important point: We all need to be finding ways to entice millennials and the following generation (whatever marketers call it) into manufacturing, engineering, and industry. But in our local communities, what can we do outside of work to help people in need to reach programs to get off drugs? This is a crucial society need.

LeVine also spotted a trend–American working class people are no longer mobile. People in this country have moved from place-to-place for jobs since the beginning. Several trends are converging to slow that mobility.

Important point: If you are planning new facilities, keep in mind that there may be an available workforce in many locations you may not have expected.

Next Generation Workforce: Concern or Opportunity

New Factory Jobs Coming To America–Maybe

We keep touting manufacturing jobs in America. An electronics assembly company has announced another plant in the US. When a process automation company lands a contract with a customer, it sends a press release touting the fact. But in process industries, the amount of the contract can be significant.

I seldom see one in discrete manufacturing.

On the heels of the Taiwanese manufacturer known as Foxconn announcing plans to perhaps build an assembly plant in Wisconsin, local automation supplier Rockwell Automation announces a partnership.

Main Point: This may be the most significant release I’ve ever seen from Rockwell. Not in terms of business value. Read this carefully and tell me where there is a product mentioned! This encompasses two things–one is workforce development and training. The second thing is a strategy. Sure, there will be products involved probably. But Connected Enterprise sounds more strategic, more consultative. This is decidedly not one of those things where we’ll cut you a deal if you buy 5,000 PLCs.

Maybe I’m reading too much into it, but I’m thinking this signals a direction shift under new CEO Blake Moret. Could be interesting times.

Downside: However, my research on Foxconn and America reveals a pattern of big announcements followed by little activity. For the people of rural Wisconsin, I hope this time they follow through.

News: Hon Hai Precision Industry Co. Ltd., also known as Foxconn, and Rockwell Automation announced July 28, 2017, that they are collaborating to implement Connected Enterprise and Industrial Internet of Things (IIoT) concepts for smart manufacturing in Foxconn’s new U.S. facilities.

The companies will also collaborate to develop and apply Smart Manufacturing solutions at Foxconn’s global electronics assembly operations and within the related industry ecosystem. Technologies and extensive domain expertise of both companies will be combined to deliver a state-of-the-art manufacturing system with unparalleled levels of operational efficiency.

Terry Guo, Foxconn chairman and CEO, said, “I am very excited about the opportunity for Foxconn and Rockwell Automation to work together. Foxconn is the global leader in electronics design manufacturing, and Rockwell Automation is the world’s largest company dedicated to industrial automation and information. I am confident that together we will increase operational efficiencies in electronics manufacturing to new levels, achieving the vision of Smart Manufacturing and Made in China 2025.”

The companies will also work together on workforce development and training. Specifically, as Foxconn increases its employee base in the United States, it has committed to participate in the previously announced program developed by Rockwell Automation and ManpowerGroup to upskill military veterans and create a pool of certified talent for in-demand advanced manufacturing roles across the United States.

Blake Moret, Rockwell Automation president and CEO added, “We are excited about the opportunity to work with a global technology and manufacturing leader to deliver advanced IIoT solutions to the electronics manufacturing industry. Our work with Foxconn will further demonstrate the power and broad applicability of The Connected Enterprise. We are also pleased that Foxconn shares our commitment to expanding and upskilling the U.S. workforce to ensure there is the necessary talent for advanced manufacturing roles.”

 

Next Generation Workforce: Concern or Opportunity

Preparing Organizations and Workforce for the Future

Some interesting technology trends are developing concerning impact on the future workforce. Liam Quinn, sr. VP and CTO Dell Technologies, talked with me a couple of weeks ago about the results of research and a report with the Institute For The Future detailing these trends. The report is not specifically about manufacturing, but the ideas were all applicable.

Part of the discussion focused on a future workforce—what it will look like, what tools it’ll use, how it’ll use the tools, and so forth. That started a thought process about how we would train people for this new technological world. How do we get the maximum number of people (students) involved so that they do not get left behind.

Those thoughts led to my Dell Technologies contact sending me a link to a blog by Ari Lightman, Distinguished Service Professor, Digital Media and Marketing at Carnegie Mellon University’s Heinz College. He co-leads the Chief Information Security Officer Executive Education and Certification Program and is Commercialization Advisor for the Center for Machine Learning and Health. Ari is also Director of the CIO Institute at Carnegie Mellon University. He teaches classes focused on assessing and measuring the impact of emerging technologies, including Digital Transformation.

How influenced are you by dystopian science fiction? Lightman begins his essay referring to how sci fi movies often depict future technology that is opposed to humans. Elon Musk is garnering headlines by talking about the evils of artificial intelligence.

Quinn discussed the future workforce of human-machine partnership in particular glowing terms with obvious excitement about the possibilities. I was curious about preparing for that positive future. So, we’ll dive into Lightman’s thoughts.

Says Lightman, “Questions we all should be thinking about: How will we interface with these emerging technologies? What are potential hurdles that need to be addressed? In the future, where human and machine interaction is seamless, does everyone benefit or are parts of society left behind? These secondary and tertiary impacts of an increasingly digitized world need to be examined and developed along with input not just from consumers and technologists but also from economists, regulators, ethicists, etc.”

Discussing conferences and colloquia at Carnegie Mellon, he states, “ The question is, what do organizations need to do today? When I look around the audience at these talks and get a chance to speak with participants, their enthusiasm often gives way to confusion and disillusionment when they try to reconcile where they currently are in this idealized future portrayed by the speaker.”

How do we cope with these thoughts, fears, and expectations in order to prepare for the future? Lightman suggests taking a pragmatic view.

The first step is to develop resiliency. – Remember the old saying “You have to get back on the horse that threw you”. Shocks will occur and they will become more frequent, so how do organizations adapt and learn how to minimize these disruptive shocks – become more resilient? Those who are complacent will become disenfranchised. The organizations my institution has worked with, and who we consider ahead of the curve, have put some of the following into place:

Build a Culture around Data

At Carnegie Mellon University, courses in Deep Learning, Machine Learning, Artificial Intelligence and other ways to interpret data have exploded and will continue to grow in popularity. From an organization perspective, how do we operationalize data-driven discoveries; what are the appropriate governance structures; how do we prepare (understand, predict and organize) around new regulations concerning privacy (e.g. GDPR), how do we incorporate security (proactive and reactive) into the beginning of any development effort (not simply as a bolt on); how do we provide appropriate levels of education on different data types, stores, analytical methods and interpretation?

Simplify Complexity

There is an explosion of data, coming from a multitude of different sources in a variety of forms resulting in a slew of possible interpretations. How do we explain this to various stakeholders with different objectives and levels of expertise? Hint: Learn how to tell effective stories.

Build a Safe Place for Experimentation

If disruptive shocks and complexity are increasing and the pace of technological innovations is accelerating; organizations will need to learn how to experiment. Too many unknowns leading to indecisiveness can be addressed through experimentation.

Embrace Uncomfortable Discussions
There is no covering up that disruption will lead to displacement. An open dialogue on how technological advance will impact industries, companies and employees needs to occur to level set expectations and prepare the workforce.

Understanding Employees

We spend an inordinate amount of time and money on understanding consumers and little on our own employees. Effective use of technology is predicated on understand motivation and incentives, utilization requirements, and adoption patterns. We are approaching the most inter-generational workforce ever, resulting in different behavior patterns, learning modalities and preferred ways of working. Knowing your employees can help with smoother technical adoption, understanding of consumer behavior and the four other initiatives mentioned.

I suggest reading the entire essay, but I like these ideas. A lot of wisdom there.

 

Next Generation Workforce: Concern or Opportunity

Dell Technologies Research On Human Machine Partnership Report Part Two

Human-Machine Partnership. I love that phrase. It is in the title of the recent research report from the Institute for the Future and Dell Technologies. I wrote about the technology side of the report in my last post. This post will highlight the human and partnership sides of the report.

Takeaway: The way we work with technology in the near future will evolve into a partnership that can enhance human training and education building a workforce that is effective and focused on continual learning.

Challenge: The optimism in the report needs to be tempered by the question—will this only benefit the few self-motivated youth and those whose parents push them? How can we remake our institutional education (which is now global) such that we can provide mentors and a different way of motivating kids and young adults (as well as us old guys) into continual and self-paced learning?

From the report:

Recent conversations, reports, and articles about the intersection of emerging technologies and society have tended to promote one of two extreme perspectives about the future: the anxiety-driven issue of technological unemployment or the optimistic view of tech-enabled panaceas for all social and environmental ills. Perhaps a more useful conversation would focus on what the new relationship between technology and society could look like, and what needs to be considered to prepare accordingly. By framing the relationship between humans and machines as a partnership, we can begin to build capacity in machines to improve their understanding of humans, and in society and organizations, so that more of us are prepared to engage meaningfully with emerging technologies.

However, it would be a fallacy to assume that technology is making human effort redundant. It’s doubtful that computers will have fully mastered the fundamental, instinctive skills of intuition, judgment, and emotional intelligence that humans value by 2030. Over the next decade, partnering with machines will help humans transcend their limitations.

Human-machine partnerships will enable people to find and act on information without interference of emotions or external bias, while also exercising human judgment where appropriate. They’ll learn to team up with technologies integrated with machine learning tools to help activate and deactivate the resources they need to manage their daily lives. And they’ll partner with AR/VR technologies to develop necessary work skills, blending experiential media with human judgement to perform well at work.

Their ability to evaluate talent will also be bolstered by VR/AR technology, which will increase managers’ ability to evaluate a worker’s aptitude for gaining new knowledge or learning new skills and applying this knowledge to a new scenario.

By 2030, populations’ needs and resources will be orchestrated by self-learning, digital technologies, allowing humans to take the role of digital resource conductors. Technology will work as an extension of people, helping orchestrate, manage, and automate many day-to-day activities. And because the technology will be woven into everyone’s lives (some will even be implanted), and personalized to the individual, some needs will be met often before people even realize they have them. These digital technologies will be integrated with machine learning to create a population of digital orchestration systems, harnessing technology to arrange and direct resources to produce a desired result.

By 2030, many will be savvy digital orchestra conductors, relying on their suite of personal technologies, including voice-enabled connected devices, wearables, and implantables; to infer intent from their patterns and relationships, and activate and deactivate resources accordingly.

By 2030, expectations of work will reset and the landscape for organizations will be redrawn, as the process of finding work gets flipped on its head. As an extension of what is often referred to as the ‘gig economy’ today, organizations will begin to automate how they source work and teams, breaking up work into tasks, and seeking out the best talent for a task.

As the transfer of knowledge will be increasingly offloaded to emerging technologies, individuals will shoulder the burden of using these new technologies to acquire necessary skills to demonstrate proficiency. As a result, people will need to know how to access information and learn through immersive and experimental media such as AR and VR. (Big fear, can we restructure education so that we lessen the divide between digital haves and have nots? Or do we continue to stratify society?

INDIVIDUAL SKILLS & TRAITS

  • Contextualized intelligence: nuanced understanding of culture, society, business, and people
  • Entrepreneurial mindset: applying creativity, learning agility, and an enterprising attitude to find workarounds and circumvent constraints
  • Personal brand cultivation: a searchable and favorable digital identity as basic work hygiene
  • Automation literacy: the nimble ability to integrate lightweight automation tools into one’s own work and home life
  • Computational sensemaking: ability to derive meaning from blended machine and human-based outputs

ORGANIZATIONAL SKILLS & TRAITS

  • Business-driven security: embed security as a business strategy
  • Eliminate latencies: exceed consumer expectations for real-time delivery
  • Algorithmic branding: ensure algorithms align with organizational values
  • Diversifying value of work: reset assumptions behind the value of work
  • Inspire innovation: incent workers to deviate from machine-learned systems

 

Follow this blog

Get a weekly email of all new posts.