HMI SCADA At the High End

HMI SCADA At the High End

I’m still pondering the whole HMI/SCADA market and technologies. I’m still getting a few updates after the Inductive Automation conference I attended in California and the Wonderware conference in Dallas that I missed.

The two have traditionally been referred to in trade publications together.

Today, I think three or four things are blending. Things are getting interesting.

SCADA is “supervisory control and data acquisition.” The supervisory control part has blended into the higher ends of human-machine interface. Data Acquisition software technology is a key platform for what we are today calling the “Industrial Internet of Things.” I’ve heard one technologist predict that soon we’ll just say “Internet.”

Data acquisition itself is a system that involves a variety of inputs including sensors, signal analyzers, and networks. The software part brings it all under control and provides a format for passing data to the next level.

HMI also involves a system these days. Evolving from operator interface into sophisticated software that includes the “supervisory control” part of the system.

Some applications also blend in MES and Manufacturing Intelligence. These applications, often engineered solutions atop the software platforms, strive to make sense of the data moving from HMI/SCADA either using it for manufacturing control or as a feed to enterprise systems.

Wonderware has been an historical force in these areas. Its original competitor was Intellution which is now subsumed into GE’s Proficy suite. The other strong competitor is Rockwell Automation. All three sell on a traditional sales model of “seats” and/or “tags.”

Inductive Automation built from enterprise grade database technology and has a completely different sales model. It is driving the cost of HMI/SCADA, and in some ways MES, down.

Competitors can meet that competition by either pursuing a race to the bottom or through redefining a higher niche. The winner of the race to the bottom becomes the company built from the ground up for low individual sales price.

Wonderware announcements

All of that was just an analyst prologue to a couple of items that have popped up from Schneider Electric Software (Wonderware) over the past couple of days.

timSowellTo my mind, Tim Sowell is addressing how some customers are taking these platforms to a new level.   Writing in his blog last weekend, Sowell notes, “For the last couple of years we have seen the changing supervisory solutions emerging, that will require a rethink of the underlying systems, and how they implemented and the traditional HMI, Control architectures will not satisfy! Certainly in upstream Oil and Gas, Power, Mining, Water and Smart Cities we have seen a significant growth in the Integrated Operational Center (IOC) concept. Where multiple sites control comes back into one room, where planning and operations can collaborate in real-time.”

I have seen examples of this Integrated Operations Center featuring such roles as operations, planning, engineering, and maintenance. But this is more than technology—it requires organizing, training, and equipping humans.

Sowell, “When you start peeling back the ‘day in the life of operations’ the IOC is only the ‘quarterback’ in a flexible operational team of different roles, contributing different levels of operational. Combined with dynamic operational landscape, where the operational span of control of operational assets, is dynamically changing all the time. The question is what does the system look like, do the traditional approaches apply?”

Tying things together, Sowell writes, “Traditionally companies have used isolated (siloed) HMI, DCS workstation controls at the facilities, and then others at the regional operational centers and then others at the central IOC, and stitched them together. Now you add the dynamic nature of the business with changing assets, and now a mobile workforce we have addition operational stations that of the mobile (roaming worker). All must see the same state, with scope to their span of control, and accountability to control.”

The initial conclusion, “We need one system, but multiple operational points, and layouts, awareness so the OPERATIONAL TEAM can operate in unison, enabling effective operational work.”

Intelligence

Here is a little more detail about the latest revision of Wonderware Intelligence to which I referred last week and above.The newest version collects, calculates and contextualizes data and metrics from multiple sources across the manufacturing operation, puts it into a centralized storage and updates it all in near-real time. Because it is optimized for retrieval, the information can then be used to monitor KPIs via customizable dashboards, as well as for drill-down analysis and insights into operating and overall business performance.

“Wonderware Intelligence is an easy-to-use, non-disruptive solution that improves how our customers visualize and analyze industrial Big Data,” said Graeme Welton, director of Advansys (Pty) Ltd., a South African company that provides specialized industrial automation, manufacturing systems and business intelligence consulting and project implementation services. “It allows our customers to build their own interactive dashboards that can capture, visualize and analyze key performance indicators and other operating data. Not only is it more user-friendly, it has better query cycle times, it’s faster and it has simpler administration rights. It’s an innovative tool that continues to drive quality and value.”

Wonderware Intelligence visual analytics and dashboards allow everyone in the operation to see the same version of the truth drawn from a single data warehouse. The interactive and visual nature of the dashboards significantly increases the speed and confidence of the users’ decision making.

Robots, Automation, and Jobs

Robots, Automation, and Jobs

People keep grabbing headlines, and probably clicks, with scare stories projecting the end of life as we know it because the robots (and automation) are coming to take away all the jobs.

I have written on this topic a few times:

This is an important topic–but not for idle speculation.

I believe people were made to work. It is in our nature. I understand that people exist who retired early, play a little golf, sit around, maybe attend a committee meeting a month. Given reasonably good health, sitting around is something I cannot fathom.

And you need money to live. We may be living in the first society where people have been guaranteed an income through pensions (distinct from savings) and can afford not to work.

It is the urge to be useful, the urge to create, and the urge to feed our families and ourselves that keeps most of us going.

Hence the fear that robots and automation will take all the jobs and most people will be left in poverty.

The people who really do need to pay attention to these trends are those creative types at the forefront of technology. They are creating robots that help people. This product development effort recognizes a key demographic trend–that the population of the US and Western Europe (probably also China) is increasingly aged.

We are facing a shortage of workers in the future, not a surplus. People such as Rodney Brooks and his Baxter robot are forging a new frontier in human assistants. Even in the industrial side ABB and Fanuc (among others I’m sure) are unveiling “cooperative” robots who can work side-by-side with humans no cages required to accomplish work.

Recently Moira Gunn of Tech Nation NPR show and podcast interviewed New York Times journalist John Markoff about his book “Machines of Loving Grace.”

So often New York Times journalists get technology and manufacturing wrong. I have not read the book (yet), but Markoff takes a balanced and reasonable approach in his interview. He’s not trying to make money scaring people. He is actually explaining what is really coming.

We’ll have people. We’ll have robots. We’ll have jobs to do and problems to solve. Life will go on.

HMI SCADA At the High End

Sustainable Leadership

There is leadership for a brief season. Then there is sustainable leadership. Take a look at Bill Hybels at Willow Creek Community Church or Andy Stanley at Northpoint Community Church for example. Forget theology for the moment. These guys have staying power as leaders. I’d suggest checking out Stanley’s Leadership podcasts. There is one a month that always contains at least one thing you can incorporate into your leadership.

This week’s big leadership news is on the other side of the coin. I follow United airlines. I’ve been a Continental/United frequent flier for about 12 years. I’ve seen it in good times (when Gordon Bethune was CEO), sliding to mediocre times (when he was replaced by Larry Kellner a bean counter), and then straight downhill under Jeff Smisek (a mergers & acquisitions lawyer).

Suddenly this week, Smisek is out. Along with two other senior executives.

It’s been building for a while. There have been technical glitches. Employee morale is in the tank. Now there are discussions in the New York Times about ethics problems.

Bethune at Continental and Herb Kelleher at Southwest Airlines both focused on the customer and the employees. They did things to boost morale. They focused on customer satisfaction. This month’s Leadership podcast from Andy Stanley features Frank Blake retired CEO of The Home Depot. He also discussed customer focus first, employee focus next, and CEO self-focus last.

Sometime you get the idea reading the news that CEOs spend more time negotiating their own pay and perk packages than on thinking about how to lead the company.

Ethics problems continue to bring down high level executives, yet, many think they are immune. Until it all hits the fan.

Have you seen leaders flit from one program to the next. No sustainable initiatives. Worse, no focus on the customer or focus on the employee. You might get your millions, but how do you and your wife face the folks at the country club in the morning?

Solution? Focus on your customer. Know what business you’re in and what value you provide. Then provide it–with a loyal staff that feels supported and empowered.

Ethics and focus on others. Gee, that sounds familiar. Ancient wisdom that is still appropriate.

Robots, Automation, and Jobs

Real-Time Synchronization of Product Data

This is a story about data interoperability and integration. This is a much-needed step in the industry. I just wish that it were more standards-driven and therefore more widespread.

But we’ll take every step forward we can get.

Arena Solutions, developer of cloud-based product lifecycle management (PLM) applications, announced that its flagship product, Arena PLM, now offers real-time synchronization with Kenandy Cloud ERP, an enterprise resource planning system for midmarket and large global enterprises built on the Salesforce Platform.

With this integration, the product record can be automatically passed from Arena PLM to Kenandy at the point of change approval. This eliminates errors and accelerates access of product information in Kenandy to create a more cohesive and efficient manufacturing process.

Arena PLM and Kenandy Cloud ERP can now communicate directly with each other, enabling customers to share up-to-date product data with finance, sales and manufacturing departments to ensure accurate financial planning and support operations.

“We are excited to be partnering with Kenandy to deliver a fully cloud-based integrated PLM and ERP solution.” said Steve Chalgren, EVP of product management and chief strategy officer at Arena Solutions. “The integration between our products is simple, clean, and can be implemented quickly. Isn’t that refreshing?”

Using the integration between Arena PLM and Kenandy Cloud ERP, customers can:

  • Manage the product development process of product data (items, bill of materials, manufacturer and supplier data) in a centralized Arena PLM system through the entire product lifecycle; and
  • Use Kenandy to quickly plan, procure and manufacture products upon handoff of the latest product release from Arena.

Primus Power Benefits from Seamless Integration

Delivering clean-tech energy storage solutions based on advanced battery technology, Hayward, California-based Primus Power was already successfully using Arena PLM for their design and engineering activities. It was essential that their new ERP and existing PLM system integrate seamlessly.

In Primus’ fast moving, design-focused environment, an engineer can now implement a product idea or improvement in the PLM system and within minutes the new part number is generated in Kenandy automatically. Instantly, people throughout the company can find that part; there’s a pricing history for it, a supply history. “People no longer say, ‘Did we order that bracket?’ They can now actually see that it’s on order. They can find the purchase order and the promised delivery date,” said Mark Collins, senior director of operations at Primus. “So much information is now available at people’s fingertips simply because we created a part number that’s now searchable in the system.”

“Cloud solutions deliver business agility in ways that on-premise solutions just cannot,” said Rod Butters, president and chief operating officer at Kenandy. “Together Arena and Kenandy are delivering a solution that can be deployed fast and, more importantly, helps the business run fast. Even though our customers are working with our two products, their entire team sees a single, complete, real-time source of truth from product design to product delivered to bottom-line results.”

I have written about Kenandy a couple of times this year here and here.

Robots, Automation, and Jobs

Cisco Survey-Manufacturing Largest Cloud Service Adopter

Cisco just released the findings of a global study that indicates cloud is moving into a second wave of adoption, with companies no longer focusing just on efficiency and reduced costs, but rather looking to cloud as a platform to fuel innovation, growth and disruption.

The study finds that 53 percent of companies expect cloud to drive increased revenue over the next two years. Unfortunately, this will be challenging for many companies as only 1 percent of organizations have optimized cloud strategies in place while 32 percent have no cloud strategy at all.

The Cisco-sponsored InfoBrief “Don’t Get Left Behind: The Business Benefits of Achieving Greater Cloud Adoption” was developed by International Data Corporation (IDC) and is based on primary market research conducted with executives responsible for IT decisions in 3,400 organizations across 17 countries that are successfully implementing private, public and hybrid clouds in their IT environments.

Nick Earle, Senior Vice President, Global Cloud and Managed Services Sales, Cisco, said, “As we talk with customers interested in moving to the second wave of cloud, they are far more focused on private and hybrid cloud—Primarily because they realize that private and hybrid offer the security, performance, price, control and data protection organizations are looking for during their expanded efforts. This observation, which drove our strategy to build a portfolio of private and hybrid infrastructure and as-a-service solutions, is reflected in the new IDC study, which shows that 44 percent of organizations are either currently using or have plans to implement private cloud and 64 percent of cloud adopters are considering hybrid cloud.”

In the study IDC identifies five levels of cloud maturity: ad hoc, opportunistic, repeatable, managed and optimized. The study found that organizations elevating cloud maturity from the ad hoc, the lowest level to optimized, the highest, results dramatic business benefits, including:

  • revenue growth of 10.4 percent
  • reduction of IT costs by 77 percent
  • shrinking time to provision IT services and applications by 99 percent
  • boosting IT department’s ability to meet SLAs by 72 percent
  • doubling IT department’s ability to invest in new projects to drive innovation.

The study also quantified the economic benefits the most mature cloud organizations are realizing. Organizations studied are gaining an average of $1.6 million in additional revenue per application deployed on private or public cloud. They are also achieving $1.2 million in cost reduction per cloud-based application.

The revenue increases were largely the result of sales of new products and services, gaining new customers, or selling into new markets. Organizations were able to attribute revenue gains to increased innovation resulting from the shifting of IT resources from traditional maintenance activities to new, more strategic, more innovative initiatives.

Operational cost reductions associated with cloud stem from the advantages to the business of running on a more scalable, reliable, and higher-performing environment. These include improved agility, increased employee productivity, risk mitigation, infrastructure cost savings and open source benefits.

Private Cloud’s Correlation

Private cloud allows better resource use, greater scale, and faster time to respond to requests, but with the added control and security of dedicated resources for a single company.

Adopting hybrid cloud can be more complex than adopting other forms of cloud. It requires workload portability, security, and policy enablement. These requirements were evident in the study, which showed that up to 70 percent of respondents expect to migrate data between public and private clouds (or among multiple cloud providers) and have high security and policy requirements.

Mature Cloud Adoption by Country

Mature cloud adoption varies by country, with the United States and Latin America among the countries with the greatest percentage of organizations with repeatable, managed or optimized cloud strategies, and Japan with the fewest among the countries studied. The study notes the percentage of organizations with mature cloud adoption in each country:

  • 34 percent USA
  • 29 percent Latin America Region
  • 27 percent UK
  • 22 percent France
  • 21 percent Germany
  • 19 percent Australia
  • 19 percent Canada
  • 18 percent Korea
  • 17 percent The Netherlands
  • 9 percent Japan

 

Cloud Adoption by Industry

By industry, manufacturing has the largest percentage of companies in one of the top three adoption categories at 33 percent, followed by IT (30 percent), finance (29 percent), and healthcare (28 percent). The lowest adoption levels by industry were found to be government/education and professional services (at 22 percent each) and retail/wholesale (at 20 percent). By industry, professional services, technology, and transportation, communications, and utilities expected the greatest impact on key performance indicators (KPIs) across the board.

 

Cisco Business Cloud Advisor Adoption Report, Tool and Workshop

Cisco is helping customers translate the findings of this study into customized reports for customers. These Cisco Business Cloud Advisor engagements come in two formats, a simple, survey-based tool and a more in-depth workshop.

The Adoption Report allows customers to go through a structured survey to determine their own cloud adoption maturity and associated business benefits relative to their industry peers—by industry, company size and geography.

The Adoption Tool and Workshop allows Cisco and qualified channel partner sales teams to bring a much deeper level of analysis to organizations. The half-day workshop will help organizations better measure the potential impact of cloud adoption on their IT organizations across a broad range of key performance indicators. The recommendations include vendor agnostic guidance regarding how organizations can evolve their cloud journey across a number of domains, including the Intercloud. The Adoption Tool and Workshop are currently being rolled out on a worldwide basis.

The Cisco Business Cloud Advisor Adoption Report, Tool and Workshop are based on the same unbiased primary market research conducted by IDC for the study.

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