by Gary Mintchell | Feb 12, 2020 | Automation, Internet of Things, Manufacturing IT, News, Operations Management, Technology
Announcements and discussions at this year’s iteration of the Industry Forum sponsored by ARC Advisory Group were amazingly diverse. Another IT supplier appeared. Security remained an issue. Most conversations revolved around open (open source and open interoperability), edge, 5G, collaboration/partnerships, software-defined, machine learning, MQTT and its companion Sparkplug, and most importantly, solving problems for end users.
Following is a brief recap. Follow the links for in-depth information. Of course, many company announcements fit into more than one bucket.
Open
Examples one of a variety of open include Eclipse Foundation and the Open Group Open Process Automation Forum with the IT technology of Kubernetes thrown in.
The Eclipse Foundation launched the Sparkplug Working Group. Founding members Chevron, Canary Labs, Cirrus Link Solutions, HiveMQ, Inductive Automation, and ORing are defining an open standard specification to create interoperable MQTT IIoT solutions.
The Working Group will encourage the definition of technical specifications and associated implementations that rationalize access to industrial data, improve the interoperability and scalability of IIoT solutions, and provide an overall framework for supporting Industry 4.0 for oil and gas, energy, manufacturing, smart cities and other related industries.
Sparkplug is relatively new which leads to interoperability problems since each supplier and end user must create all definitions of the data. Success of this WG is essential for any widespread adoption of is. The Eclipse Foundation pointed out the intent and purpose of the Sparkplug specification is to define an MQTT topic namespace, payload, and session state management that can be applied generically. By meeting the operational requirements for these systems, Sparkplug will enable MQTT-based infrastructures to provide more valuable real-time information to business stakeholders as well.
The Open Group Open Process Automation Forum progresses. This topic broaches on both open and software-defined control. The Open Group Open Process Automation Forum (OPAF), in the first major update to the standard for open process automation systems since February 2019, has progressed perhaps more than I would have predicted after its unveiling only a few years ago at the ARC Forum.
Its first release focused on interoperability while the O-PAS Standard Version 2.0 provides a vendor-neutral Reference Architecture which enables the construction of scalable, reliable, interoperable, and secure process automation systems. The latest release, which is a Preliminary Standard of The Open Group, has further emphasis on standardized system configuration portability to significantly reduce capital cost and time investment for end-users. With these capabilities, end-users can easily exchange equipment without being tied to a single vendor or requiring individual configuration parameters to be written in different operating languages.
With their standard moving from interoperability to portable configurations, leaders told me that the next release will expand on this portability theme.
Bedrock Automation integrates Flow-Cal Flow Measurement into Open Secure Automation (OSA) Platform.
Speaking of both software-defined and open, Bedrock Automation Founder, CEO, and CTO Albert Rooyakkers explained its extension to the “Open Secure Automation (OSA)” platform with the addition of Flow-Cal algorithms “bringing oil and gas measurement and custody transfer securely into the digital age.” This was essentially a software addition to the platform to bring a new twist on flow computer functionality.
The new OSA +Flow family embeds industry-leading Flow-Cal measurement applications. Flow-Cal’s software has long been the industry’s choice for flow measurement and production-accounting data. Affirming Flow-Cal’s stature is the fact that the American Petroleum Institute (API) has selected it to develop, support, and distribute its standard flow measurement calculations.
The OSA +Flow software has been incorporated across all Bedrock controllers providing scalability for PLC, RTU, or DCS flow control requirements at custody transfer stations, separators, and other oil and gas production facilities. These solutions include full support of multi-drop serial, Ethernet, and HART for Coriolis, ultrasonic, and smart transmitters.
The system API compliant library, OPC UA, Inductive Automation software, MQTT, as well as software-defined I/O.
Diamanti Accelerates Energy and Service Organizations’ Adoption of AI/ML
AI and ML applications often leverage GPU processing for training models and they benefit from containers and Kubernetes—an open source container project. However, these processes are often complicated to adopt and run at scale. With the recent announcement of GPU support in the Diamanti AI/ML platform, enterprises have an easier on-ramp to managing large-scale containerized workloads under Kubernetes.
“We’re pleased to share the early customer traction we are seeing on our newest solutions in a wide range of industries including energy, services and more,” said Tom Barton, CEO of Diamanti. “These customers are validating state-of-the-art technologies internally while also benefiting from the reduced physical footprint and cost-savings that come with the Diamanti AI/ML platform.”
The new solution, announced in late 2019, is in early access today and fully supports Nvidia’s NVLink technology for higher performing workloads, as well as Kubeflow, an open source machine learning framework for Kubernetes that provides highly available Jupyter notebooks and ML pipelines. Combined with Diamanti’s Kubernetes control plane, this allows customers to deliver highly scalable environments for performance-intensive AI/ML workloads, accelerating model development and training.
A major energy company turned to Diamanti for a new workload leveraging AI/ML for optical character recognition (OCR) to scan invoices. The customer needed to scan more than 15,000 invoices a day. The legacy infrastructure could not keep up with the demand and eventually accrued a backlog of more than 200,000 invoices. Deploying the Diamanti solution with GPU support eliminated that backlog within hours.
Edge – 5G
As the other influencers at an HPE event told me once, “Gary, everything you do is the edge.” So it is not surprising that I had many conversations about the Edge. But 5G technology was also on many minds. The consensus opinion–5G will drive decision making to the edge.
As an example of edge at the Forum, here is an announcement from Opto 22. For as long as I’ve known the company, it continues to push the latest IT technologies mashed up with control and automation. This product release highlights its pioneering role in IoT.
Industrial automation manufacturer and industrial internet of things (IIoT) developer Opto 22 announced groov RIO, a family of intelligent, distributed input/output (I/O) for IIoT and automation applications. groov RIO represents a first-in-class solution for its ability to quickly connect traditional wired switches and sensors directly to Ethernet networks, software applications, and cloud platforms without intermediary control or communication hardware, such as PLCs, PACs, or PCs.
The first shipping version of groov RIO is the GRV-R7-MM1001-10, a standalone, 10-channel, multi-signal, multifunction I/O unit for signals including thermocouples (TCs), integrated circuit temperature devices (ICTDs), voltage inputs, current inputs, millivolt inputs, discrete DC inputs, self-wetting discrete inputs, discrete DC sinking outputs, and Form C mechanical relays. In addition, two channels provide special features like pulse counting, on- and off-time totalization, software latching, frequency measurement, and more. GRV-R7-MM1001-10 is completely standalone and software-configurable through a browser-based interface.
“When we designed groov RIO, we were looking for ways to democratize I/O data, because that’s what the IIoT is all about,” said Vice President of Product Strategy at Opto 22, Benson Hougland. “Although groov RIO can be used as remote I/O with our groov EPIC system or another control system, we also wanted it to operate autonomously, facilitating direct connection between I/O signals and databases, business software, or cloud IoT platforms.”
GRV-R7-MM1001-10 supports 12 different types of field I/O circuits. It also provides no-hassle, enclosure-free installation with multiple power options, including standard 802.3af Power-over-Ethernet (PoE); an extended operating temperature range; and UL Hazardous Locations and ATEX approvals.
Once installed, groov RIO can be independently managed and configured through browser-based tools. Per-channel I/O type and signal-processing options through groov Manage eliminate the need for a master control unit, and support for standard enterprise network services like DNS, DHCP, and VPN facilitates network connectivity. Embedded communication options range from efficient data publishing with MQTT Sparkplug to advanced signal processing, data aggregation, and transactions with databases and web services, using the low-code Node-RED environment and runtime.
Data —> Action
It’s all about data they all say. But when I talked with Mike Brooks who is now advising at AspenTech, he counseled, “Not too much data.” The action is in using data, not collecting it. Therefore the drawback (indeed, failure?) of data lakes. Too much storage, not enough usability. AspenTech exemplifies using Machine Learning not just to say they are in AI, but to find usable information for the companies to use to improve operations.
Collaboration – Partnerships
The Eclipse Foundation and OPAF exemplify collaboration and partnerships. Inductive Automation has community as a strategic initiative. Both founder Steve Hechtman and chief strategy officer Don Pearson highlighted it at last year’s Ignition Community Conference.
This announcement highlights community along with edge and other trends. Inductive Automation announced improvements to three products and a new development resource within Ignition by Inductive Automation. Ignition is an industrial application platform with tools for building solutions in human-machine interface (HMI), supervisory control and data acquisition (SCADA), and the Industrial Internet of Things (IIoT).
The solutions include:
- New and improved products for Ignition Edge.
- An expansion of the Ignition Onboard program.
- Improvements to the Ignition Perspective Module.
- A new, free resource for developers: Ignition Exchange.
Ignition Edge will soon have three new products. Ignition Edge is a line of lightweight, limited, low-cost Ignition software solutions designed for embedding into field and OEM devices at the edge. They allow organizations to extend data collection, visualization, and system management to the edge of the network. With the new products coming soon, the lineup will include Ignition Edge Panel, Ignition Edge Compute, Ignition Edge Sync Services, Ignition Edge EAM (Enterprise Administration Module), and Ignition Edge IIoT.
The Ignition Onboard program now has easier access to industrial hardware that comes with Ignition already installed, configured, and licensed. Numerous device manufacturers are embedding Ignition and Ignition Edge into their devices — including Advantech, Moxa, OnLogic, Opto 22, and ORing.
The Ignition Perspective Module lets users easily build mobile industrial applications in HTML5 for monitoring and control of their processes directly from their mobile phones.
A significant part of the Inductive Automation strategy is to promote community among its customers and partners. The development has been ongoing for some time culminating into Ignition Exchange — a new, online space where developers can get free Ignition resources provided by Inductive Automation and the Ignition community. These resources can save time for developers.
Software Defined
OPAF, Bedrock Automation- as in take hardware platform add flow metering, exemplify the trend toward software-defined hardware.
Machine Learning
I discussed ML in relation to AspenTech for decision making. Perhaps the industry is moving past the SciFi “artificial intelligence” part of the technology to emphasize real use cases deployed today.
Operations
To name a trend “operations” may sound archaic, but many conversations moved from technology to solving real problems for customers. This announcement from AVEVA exemplifies that trend.
AVEVA unveiled its new Discrete Lean Management software. The new offering improves operational efficiency through the digitalization of lean work management for both manual and automated production lines. AVEVA’s quick-to-deploy and easy to use digital tools enable access to production information, KPIs and notifications on dashboards, workstations and mobile devices to improve overall equipment and labor effectiveness, and to facilitate data-driven continuous improvement.
AVEVA Discrete Lean Management is designed to address the issues faced by operating manufacturing plants still using paper-based systems for lean and work order management, work instructions and data collection procedures. It enables physical records to be replaced with digital tools that mitigate the risk of manual processes and provides real time visibility into production performance allowing team collaboration in response to production issues.
The AVEVA Discrete Lean Management software solution is used in Schneider Electric’s manufacturing plants and has been successfully deployed in more than 70 smart factories globally resulting a 10% productivity increase due to downtime mitigation and 70% improved response-time due to automated escalation of production issues.
I actually visited one of the plants in the deployment—one in Lexington, KY. It was an excellent example of using software tools to enhance a lean process rather than getting in the way.
MQTT
MQTT was mentioned all over the conference. This is a data transport technology. It is usable for both OPC UA and for Sparkplug. Some companies touting their use of the technology include:
Security
I didn’t have as many security conversations as the past few years, but I did chat with some PAS Global executives, and the company announced several new products, along with some new branding.
PAS, now PAS Global, keeps building on the platform of alarm management and safety and its ability to see what is on the process plant’s network assuring integrity of the process control system.
While at ARC Forum, company executives stressed industrial operations must increase focus on cybersecurity while maintaining continuous vigilance on safety. Stated simply, organizations need to ensure OT integrity in the face of unprecedented opportunity and risk. PAS has introduced new and updated products to optimize the integrity of industrial assets and reduce cyber risk, improve process safety and reliability, and ensure OT data health.
PAS Cyber Integrity prevents, detects, and remediates industrial cyber threats. Version 6.5 introduces an enhanced user experience for OT asset inventory information and data collection and transfer. This release also provides support for multiple integration methods (REST API, Syslog, SQL, CSV, SDK), integration with Darktrace, and Microsoft Windows event analytics;
PAS PlantState Integrity Version 8.7 introduces enhancements to Independent Protection Layer (IPL) Assurance that include sensor monitoring and voting, analysis filtering, and process trip reporting.
PAS Decision Integrity enables trusted data for decision-making. Version 1.0 leverages capabilities from PAS Automation Integrity and adds support for OT data health monitoring (data chain accuracy and visualization) and data lake enrichment.
These new product releases will be generally available by the end of March.
by Gary Mintchell | Jan 27, 2020 | Automation, Technology
As you add electronic sensing and control and networking to machinery, you can take a process to the next level. I’ve been impressed with the growing development of tighter tolerances and then better variety of materials for 3D printing (additive manufacturing). Here is an example of expanding the use of automated “subtractive” manufacturing—micro machining.
6-D Laser LLC was formed in 2018 as an affiliate of leading nanometer-level motion control specialist ALIO Industries, with the mission of integrating ultrafast laser processing with precision multi-axis motion systems. 6-D Laser offers Hybrid Hexapod-based laser micromachining systems for wide-range taper angle control, 5-Axis Laser Gimbal-based systems for laser processing 3D substrates, and unlimited field of view scanning solutions for laser processing large-format substrates.
Coming out of stealth mode and coinciding with its official launch in 2020, 6-D Laser has launched its website (www.6dlaser.com), and has also announced that the company will be showcasing its radical new approach to laser micro processing at the SPIE Photonics West event, booth 2149, 4-6 February in San Francisco, CA.
6D Laser’s central mission addresses limitations of existing laser processing systems which are largely due to sub-optimal positioning systems used by most system integrators. 6-D Laser tackles this problem by integrating ultra-fast laser material processing with the 6-D nanometer-level precision motion control solutions in which ALIO Industries specializes.
At the heart of 6-D Laser’s integrated ultrafast laser micromachining system is ALIO Industries’ Hybrid Hexapod, which takes a different approach to traditional 6 Degree of Freedom (6-DOF) positioning devices, and exhibits much higher performance at extremely competitive prices. Rather than 6 independent legs (and 12 connection joints) ALIO’s approach combines a precision XY monolithic stage, tripod, and continuous rotation theta-Z axis to provide superior overall performance.
The combination of serial and parallel kinematics at the heart of ALIO’s 6-D Nano Precision® is characterized by orders-of-magnitude improvements (when compared to traditional hexapods) in precision, path performance, speed, and stiffness. The Hybrid Hexapod® also has a larger work envelope than traditional hexapods with virtually unlimited XY travel and fully programmable tool center point locations. The Hybrid Hexapod® has less than 100 nm Point Precision® repeatability, in 3-dimensional space.
6D Laser vertically integrates all of the sub-systems required for precision laser micro-processing, and it does this by forming strategic partnerships with key component and subsystem suppliers that are required to achieve the goals of demanding precision applications. In addition to its association with ALIO, 6-D Laser has also partnered with SCANLAB GmbH, which together with ACS Motion Control, has developed an unlimited field-of-view (UFOV) scanning solution for coordinate motion control of the galvo scanner and positioning stages called XLSCAN. 6-D Laser has also partnered with NextScanTechnology to provide high-throughput scanning systems that take advantage of the high rep-rates in currently available in ultrafast lasers, and Amplitude Laser, a key supplier of ultrafast laser systems for industrial applications.
Dr. Stephen R. Uhlhorn, CTO at 6-D Laser says, “Introducing an integrated ultrafast laser micromachining system that combines the positioning capabilities of the Hybrid Hexapod®, with high-speed optical scanning leads to a system that can process hard, transparent materials with wide-range taper angle control for the creation of high aspect ratio features in thick substrates, without limitations on the feature or field size.”
Ultrafast laser ablative processes, which remove material in a layer-by-layer process, result in machined features that have a significant side wall taper. For example, a desired cylindrical hole will have a conical profile. Taper formation is difficult to avoid in laser micromachining processes that are creating deep features (> 100 microns). Precision scanheads can create features with near-zero angle side walls, but they are limited to small angles of incidence (AOI) and small field sizes by the optics in the beamline.
Uhlhorn continues, “6-D Laser’s micromachining system controls the AOI and resulting wall taper angle through the Hybrid Hexapod® motion system, and the programmable tool center point allows for the control of the AOI over the entire galvo scan field, enabling the processing of large features.”
About 6-D Laser LLC
6D Laser, LLC, an affiliate of ALIO Industries, Inc, was founded in 2018 by C. William Hennessey and Dr. Stephen R. Uhlhorn. ALIO Industries is an industry-leading motion system supplier, specializing in nano-precision multi-axis solutions. 6D Laser was formed with the mission of integrating ultrafast laser processing with precision multi-axis motion systems, including ALIO’s Patented Hybrid Hexapod. The integration of ALIO True Nano motion systems with key sub-system suppliers, through strategic partnerships with Amplitude Laser, SCANLAB, and ACS Motion Control, enables a new level of precision and capability for advanced manufacturing.
www.6DLaser.com
www.microprm.com
by Gary Mintchell | Jan 20, 2020 | Automation, Technology
Originally 3D printing, aka additive manufacturing, seemed more a Maker’s machine and novelty with possible future applications. “Printers” were developed for one material, and one company sold the package. I did not think deeply about the machines but continued to watch developments.
The first constraint I discovered for widespread manufacturing adoption was holding tolerances. Researchers and engineers have tackled that problem.
A recent survey of manufacturers revealed that virtually all (99%) manufacturing executives surveyed believe an open ecosystem is important to advance 3D printing at scale. While 85% of manufacturers reported that industrial-scale AM has the potential to increase revenue for their business.
However, the research sponsored by 3D printing / additive manufacturing company Essentium and said to be conducted by an independent global research firm also reported that 22% said their 3D printing efforts have resulted in vendor lock-in that limits flexibility. Note that Essentium manufactures open systems. I have witnessed and written about the value of open ecosystems as a fulcrum for fostering innovation. I don’t know enough to endorse Essentium, but I do endorse the concept.
According to Essentium, the industrial AM market has been dominated by closed systems where customers are locked into vendors’ hardware, processes and materials. As the technology obstacles around economics, scale, strength and speed of production fall away, the number of manufacturers using 3D printing for full-scale production has doubled compared to last year (40% in 2019; 21% in 2018). Manufacturers are now demanding open ecosystems to overcome system inflexibility and use the materials of their choice – 50% of companies said they need high quality and affordable materials to meet the growing demand for industrial 3D printed parts.
An open additive ecosystem will see more partnerships focused on giving customers greater control of their innovation, more choice in materials, and industrial-scale production at ground-breaking economics. Market demand for Essentium’s open 3D printing ecosystem, developed in collaboration with multinational chemical company BASF and 3D software developer Materialise NV, is a clear indication that an open ecosystem approach is addressing unmet needs in the industrial additive market.
Blake Teipel, CEO and Co-founder, Essentium, said: “At Essentium, we strongly believe that an open ecosystem will be key to the evolution of Additive Manufacturing. Being locked into proprietary solutions that limit flexibility and choice is no longer an option if 3D printing is to become a serious contender as an industrial process for end-use products. An open market focused on developing new materials and better and faster machines is the only way for manufacturers to unlock new applications and new business opportunities. With this approach, the future belongs to the customer, not to the OEM.”
162 managers and executives from large manufacturing companies across the world completed the survey on their current experiences, challenges and trends with 3D printing for production manufacturing. Participants included a mix of roles and were from companies across industries including aerospace, automotive, consumer goods and contract manufacturing.
by Gary Mintchell | Jan 17, 2020 | Automation, Process Control, Safety, Security
I have known Eddie Habibi, founder and CEO of PAS (now PAS Global) for about 20 years. So I’ve followed the development of his company for that long. There was alarm management, and process safety, and process asset management. And the company grew at a typical pace for the market.
Then he went all-in on process control system cybersecurity. He accepted some investment money, hired some pros in the field, and combined security with what the company was already known for.
The results are in the latest press release from PAS Global LLC where it announced a 45% increase in term revenue year-over-year and increased market recognition of its solutions.
In March 2019, the company introduced an expanded Cyber Integrity offering with risk analytics for continuous operational technology (OT) endpoint security. Following this milestone, the company marked record growth in the adoption of this solution across multiple geographies and verticals including the United States, Europe, and the Middle East with leading organizations in the chemicals and oil & gas industries, in particular.
A Fortune 50 independent petroleum refiner was challenged with increasing cybersecurity risks as they deployed connected technology to achieve faster and more efficient production operations. PAS Cyber Integrity was deployed as the foundation for the refiner’s OT cybersecurity program to create an automated, comprehensive, evergreen OT asset inventory and to more quickly identify and remediate security vulnerabilities. What used to take the company months to assess “critical” or “high” ICS-CERT vulnerabilities can now be done in minutes across all refineries.
A global, integrated oil & gas company operating across five continents is pursuing digital transformation to grow its business, enter new markets, and compete more effectively. Underpinning this initiative is a cloud-based analytics platform. The team chartered with this program sought to leverage their multi-vendor industrial control system (ICS) data and ensure reliable data flows from field-level devices to their data lake. They sought a platform-independent solution that could not only deliver this data, but also provide a topological view of assets and site connections, monitor configuration baselines, and manage change. Additionally, the company’s cybersecurity team sought a solution that could provide comprehensive OT asset inventory and rapid vulnerability assessment capabilities. PAS Automation Integrity and Cyber Integrity were selected to address these needs.
A major electronic materials firm with operations in North America and Asia sought to establish an enterprise-wide cybersecurity program on an aggressive schedule to eliminate gaps in visibility and security controls. Cyber Integrity was selected to automatically build a detailed OT asset inventory for each site, identify patch levels across systems, and implement change management workflows. The company now has the inventory and configuration visibility it needs to support digitalization efforts including data lake, 5G, and artificial intelligence initiatives.
“Industrial organizations are increasing investment in cybersecurity solutions specifically built for OT not only to reduce their overall cyber risk but to ensure they can accelerate their digital transformation efforts safely,” said Eddie Habibi, Founder and CEO of PAS. “We are pleased to be working with a growing list of global companies who are leveraging PAS Cyber Integrity to give them the foundation they need for managing industrial cyber risk.”
The company also saw significant year-over-year growth in purchases of its operations management and process safety solution, PlantState Suite.
“Of equal importance is the work we do to help companies improve process safety through effective operations management,” Habibi added. “We are pleased to have been recognized once again as the market leader for both alarm management and safety lifecycle management. This is a testament to the hard work of the PAS team over many years and the confidence our customers place in our solutions.”
PAS cybersecurity and process safety management solutions are installed in more than 70 countries in over 1,450 industrial facilities for over 535 customers, including 13 of the top 15 chemical companies, 13 of the top 15 refining companies, 7 of the top 20 power generation companies, 4 of the top 5 pulp and paper companies, and 3 of the top 5 mining companies in the world.
by Gary Mintchell | Jan 15, 2020 | Automation, News
Collaborative robots, known as cobots, fill a really nice niche in the overall robot and automation market. Among the first I physically saw were those from Universal Robots. I’ve liked its products from the way they are implemented to the way they are designed.
Despite a flurry of press releases discussing how great sales in the space are, I remain skeptical about adoption. This program for leasing robots tells me that the market needs a spur. Once again, a good program, but will this give sales a shot in the arm?
Here is the news.
Universal Robots (UR) launched its new cobot leasing program in collaboration with DLL, a global vendor finance company. The new partnership enables all manufacturers, regardless of size or capital equipment budgets, to reap the benefits of automation without worrying about cash flow and seasonal fluctuations.
“We’re leveling the playing field by enabling all manufacturers to immediately put cobots to work without an upfront capital investment,” said Klaus Vestergaard, CFO at Universal Robots. “UR Financial Services offers end-users a fast, low-risk and financially-friendly model to accelerate automation in their factories. The partnership makes it easy to upgrade existing cobots, add additional units or test cobots for the first time – and equips end-users to maximize productivity, quality and profitability, without increasing costs or cash outlay.”
DLL offers UR’s customers tailor-made financing and leasing programs designed to meet the needs of the modern manufacturing business. As business needs change, customers will have the option to schedule payments to fit fluctuations in cash flow, upgrade to new equipment, or add cobots anytime during the contract term. At the end of the finance term, customers will have the option to buy the equipment for a fraction of the original cost, upgrade to newer technology, extend the finance term or simply return the equipment.
“We are delighted to establish a global partnership with Universal Robots,” said Neal Garnett, President of Construction, Transportation & Industrial (CT&I) Global Business Unit at DLL. “The market we operate in is evolving rapidly. Through this partnership we can now offer financial solutions for a wide variety of automation equipment. Cobots are transforming the industry and UR is clearly the market leader. Our tailored financial solutions give UR’s end-users an easy way to reduce the risk of deploying cobots by shifting from ownership to flexible, usage-based financing. Manufacturers can build the operations they need to compete and thrive, while people work on strategic tasks.”
UR’s distributor network will work directly with DLL’s dedicated finance experts in each country to provide new payment and leasing options for interested customers. Through the experts’ specialized asset knowledge, flexible financing solutions and strategic marketing resources, they will support UR to execute the growth strategy. End users will continue to experience the benefits of working with UR, including its global reach, local support, service and maintenance, training offerings through its online UR Academy and global network of Authorized Training Centers, and UR’s extensive UR+ Ecosystem.
