Show notes: Get outside. Get outside into nature, a park or something, to refresh your mind and body. Get outside your preconceived ideas and prejudices for better thinking. Mary Donelan came to KMC Systems to use Lean to improve productivity. She had to overcome existing prejudices that improvements meant reducing workforce. She exemplified the basic Lean principle of Respect for People leading personal growth along with improving productivity allowing the company to take on more work. Then I wondered about adding software and knowledge workers and any impact on productivity. This leads to considering Cal Newport’s new book A World Without Email and a look at improving knowledge worker workflow. Finally, a challenge to Americans about adopting standards and productivity-enhancing methods. Thanks to long-time sponsor Inductive Automation.