Product Day At Rockwell Automation TechED

Product Day At Rockwell Automation TechED

Second day Rockwell Automation TechED keynote speakers drilled down into the weeds a little to flesh out the High Performance Architecture and Connected Enterprise themes from day one. Unusual for a second day general session, the room was about as packed as for day one.

There is little mention of Internet of Things at this conference—it’s sort of assumed as part of the Connected Enterprise. However, speakers went from one “standard, unmodified Ethernet” comment yesterday to many mentions today.

Product group vice presidents Fran Wlodarczyk (Control & Visualization), John Genovesi (Information & Process), and Scott Lapcewich (Customer Support & Maintenance) showed how their groups supported the company vision.

Wlodarczyk discussed controllers getting faster (leading to added yield for an automotive assembly plant), improved workflows and tighter integration with control in the visualization portfolio, and how the latest motion control products are self-aware (auto-tuning) and system-aware.

Genovesi, who has learned the languages of process automation and information systems well in his time leading the area, spoke to both.

“Rockwell Automation is uniquely positioned to drive value-based outcomes”:

  • Integrated Architecture that includes integrated software
  • Intelligent Motor Control (smart, connected assets)
  • Domain Expertise (Solution delivery)

When Rockwell finally made a real commitment to entering the process automation business, it specifically avoided the term “DCS” and used its “PAC” (programmable automation controller) terminology. A couple of years ago spokespeople made a point of saying they have a DCS. Genovesi said the Rockwell DCS brings a modern approach that established competitors cannot match. Plus, the Rockwell approach can be less expensive.

The Rockwell DCS (built on the Logix platform, but not a PLC) advantage is that it can integrate with other plant automation and control assets such as motor control.

On the Information Services side, he emphasized the partnership with OSIsoft—a company now saying it has moved from just a historian company to providing a “real-time infrastructure.” We’ve been in the Industrial Internet of Things for 35 years, the OSIsoft spokesman proclaimed.

Lapcewich listed five sets of services his group provides:

  • networks & security
  • product & application lifecycle
  • remote monitoring & cloud analytics
  • asset management & reliability
  • people & asset safety

[Note: when Rockwell discusses asset management, it refers to the types of electrical and automation assets/products it provides.]

Product Day At Rockwell Automation TechED

Bots, Messaging, and Interface Visibility

Apps are so last year. Now the topic of the future appears to be bots and conversational interfaces (Siri, etc.). Many automation and control suppliers have added apps for smart phones. I have a bunch loaded on my iPhone. How many do you have? Do you use them? What if there were another interface?

I’ve run across two articles lately that deal with a coming new interface. Check them out and let me know what you think about these in the context of the next HMI/automation/control/MES generations.

Sam Lessin wrote a good overview at The Information (that is a subscription Website, but as a subscriber I can unlock some articles) “On Bots, Conversational Apps, and Fin.”

Lessin looks at the history of personal computing from shrink wrapped applications to the Web to apps to bots. Another way to look at it is client side to server side to client side and now back to server side. Server side is easier for developers and removes some power from vertical companies.

Lessen also notes a certain “app fatigue” where we have loaded up on apps on our phones only to discover we use only a fraction of them.

I spotted this on Medium–a new “blogging” platform for non-serious bloggers.

It was written by Ryan Block–former editor-in-chief of Engadget, founder of gdgt (both of which sold to AOL), and now a serial entrepreneur.

He looks at human/computer interfaces, “People who’ve been around technology a while have a tendency to think of human-computer interfaces as phases in some kind of a Jobsian linear evolution, starting with encoded punch cards, evolving into command lines, then graphical interfaces, and eventually touch.”

Continuing, “Well, the first step is to stop thinking of human computer interaction as a linear progression. A better metaphor might be to think of interfaces as existing on a scale, ranging from visible to invisible.”

Examples of visible interfaces would include the punchcard, many command line interfaces, and quite a bit of very useful, but ultimately shoddy, pieces of software.

Completely invisible interfaces, on the other hand, would be characterized by frictionless, low cognitive load usage with little to no (apparent) training necessary. Invisibility doesn’t necessarily mean that you can’t physically see the interface (although some invisible interfaces may actually be invisible); instead, think of it as a measure of how fast and how much you can forget that the tool is there at all, even while you’re using it.

Examples of interfaces that approach invisibility include many forms of messaging, the Amazon Echo, the proximity-sensing / auto-locking doors on the Tesla Model S, and especially the ship computer in Star Trek (the voice interface, that is — not the LCARS GUI, which highly visible interface. Ahem!).

Conversation-driven product design is still nascent, but messaging-driven products are still represent massive growth and opportunity, expected to grow by another another billion users in the next two years alone.

For the next generation, Snapchat is the interface for communicating with friends visually, iMessage and Messenger is the interface for communicating with friends textually, and Slack is (or soon will be) the interface for communicating with colleagues about work. And that’s to say nothing of the nearly two billion users currently on WhatsApp, WeChat, and Line.

As we move to increasingly invisible interfaces, I believe we’ll see a new class of messaging-centric platforms emerge alongside existing platforms in mobile, cloud, etc.

As with every platform and interface paradigm, messaging has its own unique set of capabilities, limitations, and opportunities. That’s where bots come in. In the context of a conversation, bots are the primary mode for manifesting a machine interface.

Organizations will soon discover — yet again — that teams want to work the way they live, and we all live in messaging. Workflows will be retooled from the bottom-up to optimize around real-time, channel based, searchable, conversational interfaces.

Humans will always be the entities we desire talking to and collaborating with. But in the not too distant future, bots will be how things actually get done.

A New Take On ICS Cybersecurity

A New Take On ICS Cybersecurity

cybersecurityIndustrial Control Systems (ICS) Cybersecurity risks have become so public that CEOs and Board members are sponsoring projects within their companies and raising visibility of the issue.

PAS Inc. CEO Eddie Habibi and General Manager of Cybersecurity and CMO David Zahn shared that news with me during a conversation this week regarding the release of a new version of PAS Cyber Integrity (5.0).

They further pointed out that this high-level visibility serves to push the long-promised IT/OT integration and cooperation into more meaningful relationships.

A final point concerned approaches to ICS cybersecurity. Most companies and consultants focus on the networking access side of the equation. PAS also looks at such automation assets as patch management, inventory management, and workflow.

The latest release of Cyber Integrity boasts enhanced support for workflows and security policies, automating a closed-loop patch management process, and provides enhanced dashboard capabilities. Says the company’s press release, “Cyber Integrity helps companies better mitigate operational risk from malicious attacks or inadvertent control system changes through automated inventory management, patch management, change management, and backup and recovery.”

“Patch management for today’s control systems lack critical capabilities required to help industrial organizations meet cybersecurity best practices and regulatory standards,” says Peter Reynolds, Senior Analyst at ARC Advisory Group. “Among other issues, plants often have poor visibility into which assets require patching; lack integrated processes that drive testing, implementation, or mitigation; and cannot easily access auditable evidence of a patch management process. ARC supports the development of solutions such as PAS Cyber Integrity that are designed to address these types of patch management issues in mission-critical industrial environments.”

Cyber Integrity works across the heterogeneous control environment found in plants providing enterprise scalability and performance. It enables industrial companies to:

  • Gather and maintain an accurate inventory of IT and OT cyber assets,
  • Automate patch processes throughout the enterprise,
  • Monitor for unauthorized change to cyber asset configurations, and
  • Implement a program for system backup and recovery.

The latest release also includes an entirely new dashboard that makes it easier for end users to process actionable information, as well as for management to quickly understand the state of ICS cybersecurity.

“The great contradiction within ICS cybersecurity is that the assets most valuable to plant operations and safety are often the most vulnerable,” says David Zahn, Chief Marketing Officer and General Manager of the Cybersecurity Business Unit at PAS. “Inventory management and change management are essential components of a cybersecurity strategy that address this contradiction. By offering patch management within Cyber Integrity, we now provide cybersecurity and operations professionals the ability to identify, address, and audit a process that had traditionally fallen short. Along with our new dashboard, workflow, and policy capabilities, companies have everything they need to harden ICS cybersecurity and streamline compliance efforts.”

Further information can be found on the PAS blog:

“Is Your House In Order?”

“The Risk of Not Knowing”

“What Happens When You Get That Call?”

Honeywell User Group 2015

Honeywell User Group 2015

Since I have to follow the Honeywell User Group (number 40, by the way) from afar, I’m relying on tweets and any Web updates or articles I can find.

So far, Walt Boyes (@waltboyes, and Industrial Automation Insider) has posted a few things to Twitter, mostly slides from presentations that are barely legible; Aaron Hand (Automation World) has posted a few tweets; Mehul Shah (LNS Research) has a couple of tweets—interestingly saying he things as an analyst that Honeywell has all the elements of a complete IIoT solution—hmmm; and Larry O’Brien, analyst at ARC Advisory Group has published a few tweets. If they would post links to articles in the tweets, that would be interesting.

Putman Publishing (Control magazine) once again is doing a digital “show daily” and therefore is posting several articles a day and blasting out an email daily.

Walt sent a tweet about obsolescence of open systems to which software geek Andy Robinson (@Archestranaut) replied. I didn’t understand until I saw Paul Studebaker’s article online (see below). The open systems in use today are getting long in the tooth. They feature Microsoft Windows XP—evidently never getting upgrades. Now there is no Microsoft support, the world has moved on, and all these DCS interfaces based on PCs are getting ancient.

Paul Studebaker, Control magazine’s editor-in-chief, reported on the keynote presented by Vimal Kapur, Honeywell Process Solutions president.

“ ‘Since Q4 of last year, since oil prices have changed, capital investments have been reduced’, said Kapur. Investments were up about 20% in 2010 and 2011, and remained flat through 2014, but so far, 2015 is down about 12%. Operational expense spending is also off.”

Kapur described how Honeywell is helping operators meet those challenges with strategies, technologies and services.

1. Honeywell will expand the role of the distributed control system (DCS). Now, the DCS has become a focal point of all control functions, taking on the functionality of PLC, alarm, safety, power management, historian, turbine control and more. Having a single system and user leverages scarce resources, and a single platform leveraging standards does more with less.

2. Cloud computing is becoming a standard part of HPS automation projects, with a logarithmic increase in the number of virtual machines in the HPS cloud over the past two years.

3. While process safety management has always depended on detecting unsafe situations, preventing them from causing an incident or accident and protecting people from any consequences.

4. For cybersecurity, Honeywell has created a team of specialists who can do audits, identify vulnerabilities and recommend solutions. But cybersecurity requires constant monitoring, so consider using a cybersecurity dashboard, “a step toward enabling a much higher level of proactivity by identifying cyber threats before it’s too late,” Kapur said.

5. Standardization holds great promise for reducing cost and time to production by allowing pre-engineering of control systems.

6. Honeywell continues to expand and refine its field device products to offer a complete line of smart instrumentation that can be preconfigured and use the cloud for fast auto-commissioning, and that have full auto-alerts and diagnostics to enable predictive maintenance.

7. OPC UA is becoming the key to leveraging the Industrial Internet of Things (IIoT).

8. Kapur told attendees their existing investments are not fully leveraged.

9. Expansion of mobility is changing workflows and the responsibilities of individuals.

10. Honeywell is driving more outcome-based solutions in services.

Jim Montague, Control executive editor, reported on the technology keynote.

(Jim, you need to update your bio on the Control Global page)

“This is a transformative time in process controls, rivaling the open process systems introduced in the early 1990s,” said Bruce Calder, new CTO and vice president of HPS, in the “Honeywell Technology Overview and New Innovations” session on the opening day of Honeywell User Group (HUG) Americas 2015, June 22 in San Antonio, Texas. “Today, the words are cloud, big data, predictive analytics and IoT, but this situation is similar to when Honeywell pioneered and invented the DCS in the early 1970s. For instance, our Experion PKS integrates input from many sources, which is what big data and the cloud aim to do, and our Matrikon OPC solution gives us the world’s leading contender for enabling IoT in the process industries. And all these devices are producing lots more data, so the question for everyone is how to manage it.

“This is all part of the digital transformation that Honeywell has been leading for years. So Experion and our Orion interfaces enable IoT because they collect and coordinate vast amounts of data, turn it into actionable information and turn process operators into profit operators. At the same time, Honeywell enables customers to retain their intellectual property assets as they modernize and do it safely, reliably and efficiently.”

My analysis:

1. The downturn in the price of a barrel of oil whose impact we first noticed with the decline in attendance at the ARC Forum in February has really impacted Honeywell’s business.

2. Honeywell, much like all technology suppliers, addresses the buzz around Internet of Things by saying we do it—and we’ve always done it. (mostly true, by the way)

3. Otherwise, I didn’t see much new from the technology keynote—at least as it was reported so far.

4. I got some good reporting, but It’s a shame that all the media has retrenched into traditional B2B—reporting what marketing people say. You can read that for yourself on their Websites. Context, analysis, expertise are all lost right now. Maybe someone will spring up with the new way of Web reporting.

At any rate, it sounds like a good conference. About 1,200 total attendance. Even with oil in the doldrums, the vibes should be strong.

Product Day At Rockwell Automation TechED

Manufacturing Software: Connectivity and Workflow

GE set up a conference call for a conversation with Matt Wells, general manager of automation software at GE Intelligent Platforms.

The impetus for the call was to flesh out the press release about the development of the Global Discovery Server (GDS) for OPC UA and the first implementation of it into GE’s Cimplicity HMI/SCADA software.

Wells said that GE is really embracing OPC UA as a core technology. Controllers have it embedded within, and in fact, GE actually evaluated it for inter-controller communication. That latter did not work out, but OPC UA remains core to GE’s connectivity program.

But, Wells continued, OPC UA is not always the easiest to implement. So GE worked with the OPC Foundation to define global discovery server to simplify management of systems.

The first advance concerns namespace. If GDS resides on the network, it will first register clients and servers then GDS provide list of namespace. And not only this, it can say who can talk to whom and it can also restrict who talks.

Secondly, GDS acts as certificate store. It is not a traffic manager, bu it checks for a certificate for all OPC devices and it then handles handshaking among them.

GDS is available as independent software that can be installed in an application. GE did Cimplicity first, partly to show it can be done and how useful it is.

GDS Agent, not part of spec, can act as proxy for existing UA that is not GDS enabled.

Using GDS in an OPC network enhancing usability and ease of implementation. This should increase the adoption of OPC UA.

When my contact set up this conversation, she also mentioned we could discuss something called, “automated operator decision support”. This intrigued me. Turns out this is an alternative phrase for automated or digitized workflow.

I’ve only talked with a few companies that have incorporated workflow. I talked with GE several years ago for the first time. This should be an important advance for manufacturing productivity.

Here are some notes about the workflow conversation.

Overall in HMI/SCADA
1-prevent mistakes so minimize abnormal situations
2-can’t always encode everything, so give advance notification, predictive analytics
3-cant predict everything, so enable operators to quickly ID issue and solve, give corrective action procedures
4-“phone a friend”, utilize mobile techs to call SMEs; We found highest adoption enabling support staff, contact experts, decrease downtime

Digitize SOP policy, workflow; work to encode workflows, as it executes SOP solicit feedback from operator, can coordinate acts of operators and people around them. Make every operator the best operator—baked in—originally sold as risk management mitigation tool. It is popular in pharma and water, especially areas where compliance is crucial.

First step, look at compliances and improving process – process

Take written manual–>encode–>provide checklist–>maybe write directly into system for records–>then after compliance, start looking at optimizing.

It is designed to layer over existing infrastructure (HMI/SCADA, WMS, etc.).

Have seen performance improvements of up to 30%.

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